Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days after order confirmation.
Orders are not processed or shipped on Sundays or public holidays.
If we experience a high volume of orders, processing may be slightly delayed. In such cases, customers will be informed accordingly.
2. Shipping Time
Estimated delivery times:
- Standard Delivery: 3–7 business days
- Remote Areas: 5–10 business days
Delivery times may vary depending on your location and courier service availability.
3. Shipping Charges
Shipping charges are calculated at checkout (if applicable).
Any promotional free shipping offers will be clearly mentioned on the website.
4. Order Tracking
Once your order is shipped, you may receive a tracking number via email or SMS (if available).
You can use the tracking number to monitor the delivery status of your order.
5. Incorrect Address
Please ensure your shipping address is correct before placing your order.
Punjab Traders is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.
6. Delivery Issues
If you experience any of the following:
- Delay in delivery
- Missing package
- Damaged package
Please contact us within 48 hours of the expected delivery date.
7. International Shipping
Currently, we ship within Pakistan only.
For international shipping inquiries, please contact us at officialpunjabtraders@gmail.com.
8. Contact Us
If you have any questions regarding shipping, please contact:
Punjab Traders
Email: officialpunjabtraders@gmail.com
Phone: +92 321 4662705
Please include your order number for quicker assistance.